Thank you for supporting handmade craftsmanship at Parnika Enterprises, Because our handicraft products are uniquely crafted, we have specific guidelines regarding returns and refunds.
 
1. Damaged or Defective Items
If your item arrives damaged during transit or has a genuine manufacturing defect, please contact us within 48 hours of delivery at hello@theParnika.com
Please provide your Order ID and clear photographs/videos of the damaged product and the outer packaging.
 
2. Returns and Exchanges
Due to the fragile and handmade nature of handicrafts, we do not accept returns for reasons of personal preference or minor natural variations.
If a return is approved, the item must be unused, unaltered, and in its original packaging.
 
3. Refunds
Once we receive and inspect the returned item, we will notify you via email.
Approved refunds will be processed automatically to your original method of payment within 5-7 business days.
Shipping costs are non-refundable.